Privacy Notice Disclosure
Messaging Privacy Policy
This Messaging Privacy Policy explains how ETR Inc., dba Empire Tax Reductions collects and uses information about you in relation to its text message program (the “Messaging Service”). We use SimpleVoIP to provide the Messaging Service to you. For the purposes of the Messaging Service, SimpleVoIP acts as our service provider and data processor of your information.
By opting in to receive SMS messages from ETR Inc., dba Empire Tax Reductions ("we," "us," "our"), you agree to receive text messages related to our services, including but not limited to appointment reminders, service updates, notifications, and customer support communications.
Message Frequency
Message frequency may vary depending on your interaction with our services. You may receive recurring messages.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-In Consent
By providing your mobile number and opting in, you consent to receive SMS messages from ETR Inc., dba Empire Tax Reductions Consent is not a condition of purchase.
Opt-Out Instructions
You can opt out at any time by replying STOP to any message. After you opt out, you will no longer receive SMS messages from us.
Collection of Information
We collect various information on our behalf from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history, and any information included in those messages.
Use of Information
We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.
Sharing of Information
We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:
Service Providers. We may share your information with third parties to help us provide the Messaging Service to you.
We are committed to transparency regarding how we collect and share consumer data. Specifically, we do not share, sell, or use mobile data for marketing purposes and/or promotions etc.
Legal Requirement and Protection of SimpleVoIP and Others. We may disclose your information as we believe such disclosure is necessary or appropriate to:
(i) comply with applicable law and legal processes;
(ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence;
(iii) enforce a contract with us;
(iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and
(v) allow us to pursue available remedies or limit the damages that we may sustain.
Protection of Information
We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.
Retention of Information
We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.
Choices and Controls
Consent to receive automated text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, or OPTOUT. For additional opt-out information, please review our Terms.
Customer Care
If you are experiencing any problems with the Messaging Service, reply HELP to any message or contact us directly atl info@empiretaxreductions.com or calling (516) 746-4646
Collection of Data
Our site uses technologies of third-party partners to help us recognize your device and understand how you use our site so that we can improve our services to reflect your interests and serve you advertisements about Empire Tax Reductions that are likely to be of more interest to you. Specifically, these partners collect information about your activity on our site to enable us to:
- measure and analyze traffic and browsing activity on our site;
- show advertisements for our products and/or services to you on third-party sites;
- measure and analyze the performance of our advertising campaigns;
Cross-Device
We may share data, such as hashed emails derived from emails or other online identifiers collected on our site with our advertising partners. This allows our partners to recognize and deliver your ads across devices and browsers.
Opting-Out
Our partners may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason, you can use the following third-party tools to decline the collection and use of information for the purpose of serving you interest-based advertising:
